Byju's — Course cancellation

Address:

PLOT NO 48 ,3RD STREET, SRIRAM NAGAR, KARUMANDAPAM

Tue, Jun 8, 2021, 15:16 R VISWANATHAN wrote:
Dear sir

I have purchased course material for my son as per your seller or agent( Who is made selling with phone contact) not informed me 15 days only to return time. at that I asked him if i am not satisfied i will not pay further. he told you love it our material so don't think about that. Thatswhy i purchased.

after 30 days only i informed to cancel IT. But You people are saying after 15 days you can not cancel it and have to pay.

Here I am telling you I never called you to give the course material with loan.your people only told me and again again called to upto purchase.at the time I informed him whether course material is not satisfied means I will not pay unnecessarily.that fellow told me you don't think about return it. But that fellow not informed about return condition
At that time if he informed 15 days only to return time mean I don't purchase it.

Now everyone telling why you haven't seen at the time of online signed.

Everyone called to pay the EMI only and threatening to pay the amount.
But byjus course material is kept under useless.
Please don't make a phone call again and again.
If you're sending the address I will send back your materials.
If you're not accepting and make a phone call again and again I will go to consumer court.

we're only paying why you people not explained details clearly.
They selling fellow need to get the appraisal only
.but not care about the purchaser. after his selling other person is taking to collection.
If you're doing business correctly means why you haven't sent terms and conditions hard copy.you insist your selling person explain the terms and conditions to purchaser.

I decided to return the materials.so please send the address.already i paid Rs.5000+ Rs.3333/ Total Rs.8333/-further i will not pay. You don't judge again and again calling means I will pay the amount.If you need your materials please send the address. I WILL SEND BACK YOUR MATERIALS.PLEASE REPLY WITH EMAIL ONLY.IF YOU ARE MAKING PHONE CALLS I WILL REJECT IT. SO PLEASE REPLY WITH EMAIL.