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[Resolved]  Byju's — customer care not responding

I purchased a test series ias prelims from byjus.com.
Even after calling for 7-8 times about refund status and mailing for a confirmation about refund process initiation, they don't assure anything.
They are so annoying, every time i call customer care, they say it is in process.
Please beware of byjus commercial classes. They are least bothered about students career.
Complaint marked as Resolved Jun 4, 2019

Complaint Status


[Jun 02, 2019] BYJU's customer support has been notified about the posted complaint.
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    Customer satisfaction rating
    59%
    Complaints
    2193
    Pending
    0
    Resolved
    1301
    BYJU's Phone
    +91 92 4133 3666
    BYJU's Address
    2nd Floor, Tower D, IBC Knowledge Park, Bannerghatta Main Road, Bengaluru, Karnataka, India - 560029