Byju's — Fraud and cheating company.

Address:

KK PUTHUR, SAI BABA COLONY, COIMBATORE

Fraud and cheating company.

I have taken this for my Kid 9th standard matric syllabus. While taking up this course they promised there will be an online session to interact with their experts to clear doubts. But after receiving the tablet there are only the recorded videos available. Also no matric syllabus. It's totally no use to my Kid. So I wanted to cancel it but I received calls from customer support offering some additional syllabus of CBSE, I don't even understand what logic is there by offering this. After this I contacted customer service many times but there is no response. So I cancelled the bank ECS stating this complaint. After that I am receiving too many calls from customer service from their HR team legal team. Moreover everyday I am getting too many calls from each department and torturing me. Are you people trying to threaten me? What you doing is purely cheating and fraud works. Very poor service. You are not at all concentrating on child education. This company is only money minded. I called your customer support before, but there is no proper response, now after cancelling it I am getting calls from all the departments. If you try to threaten or take action through legal ways you can do it. I will solve it through legal ways as well.If it reflects to my cibil i will deal with it. So stop your calls and refund my payment and get your product back, it's useless for my kid.
Account details:
ID No : [protected]
Name : Dharani G
Email : [protected]@gmail.com