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Byju's — fraudulent service/ cancel our product

I shakti Seth, purchased the learning app from ur senior education consultant Anyway Sharma. We were told to pay 2000rs for the trail period of 15 days which was as per him would have started when we wanted.He a also made us sign the Byjus application form and ECS form.

I found the service fraudulent and I am highly disappointed by the same.The following issues were faced by me:
1. The trail period don't start as per us.It was started by your team.
2. I never applied for any loan for the same yet I was contacted by the Capital Float Loan to pay the due amount.
3. The consultant by the n a me of Akshay Sharma didn't reply to asny of our calls.
4. No one from your service c centre/ customer care helped us.
5. I had to freeze my funds so that my ECS could stop.

Kindly stop my service for the same. I would never r recommend your product to anyone. Request you to revert at your earliest.

Shakti seth
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Complaint Status


[Apr 30, 2019] BYJU's customer support has been notified about the posted complaint.
Complaint comments  1 Comment     Updated: ShareTweet

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    BYJU's
    Customer Care Service
    Customer satisfaction rating
    56%
    Complaints
    2320
    Pending
    0
    Resolved
    1304
    BYJU's Phone
    +91 92 4133 3666
    BYJU's Address
    2nd Floor, Tower D, IBC Knowledge Park, Bannerghatta Main Road, Bengaluru, Karnataka, India - 560029
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