Byju's — irresponsible and pathetic service of byju's and financial fraud

Address:

Vadodara, Gujarat

I have purchased courses from 8th to 10th by paying full amount through credit card. And got the advantage of interest free emis.

On the next day of the receipt of the kit i found that tab audio was not there. I have struggled a lot in contacting byju's team and done all the things as advices. But problem was not solved.

More than 20 call i received from team of byju's but not got the final conclusion of the problem.

My son had some doubt to clarify, so whom to contact and how to contact, that information was also not provided even after 15 days follow ups and email exchange.

So far as money is concerned, i was told that emis are purely interest free. So i opted emi facility. But in the first month credit card statement, after paying to byju's, i seen that the interest was charged in credit card statement and gst was also charged upon this.

Here also byju's team has sent official message that their finance depart confirmed that no interest is charged though it is clearly visible in statement.

Now i need full refund of paid money and interest charges and gst charged with kit return courier charges. Byju's team is not confirming my return request since more than a week.