Byju's — making problem while refund request

Dear sir/madam,

We have requested cancellation of subscription many times but the reps are not providing proper resolution and always they are saying its been started and you will get a call from us withing 30 min, its been passed 3 to 4 days but none of them turned back to us.

Our details are as follows.

Student name: vineet omprakash chourasia

Phone: +91 [protected]

Email: [protected]@gmail.com

I would appreciate your help for this refund process.

Best regards

Omprakash chourasia