Byju's — on one is care for your payment returns from byju's

 
2 Reviews
Anand, Gujarat, India
 Chirag Patrl on Feb 5, 2019
I have purchased a course from byju's for my daughter and we have recived tab with added course on it on 02.02.2019, she tried to learn by using you app on tab but she is not comfortable with that and she refuse to study with this.
So as we request you to take your product back and refund our payments.
I have following up for my refund since 2 days but no one is contact back me for refunds.
Their employee just give us answer that our service person will call you back but no one calls back.
Please be careful when you dealing with byju's.
Service for refund is very poor.
Please clear my payment refund urgently.
Rgds,
Chirag patel

Complaint Status


[Feb 05, 2019] BYJU's customer support has been notified about the posted complaint.
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

I have received my payment back in given time frame from Byju's.
Their service is vary fast if you follow proper way.
Good 👍

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    Customer satisfaction rating
    62%
    Complaints
    1728
    Pending
    0
    Resolved
    1079
    phone
    +91 92 4133 3666
    location
    2nd Floor, Tower D, IBC Knowledge Park, Bannerghatta Main Road, Bengaluru, Karnataka, India - 560029
    Byju's - on one is care for your payment returns from byju's