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[Resolved]  Byju's — packaging issue

The tab that was sent to me does not look like a new tab but its an old tab repackaged and sent. I as told i would be getting a brand new tab and that is not case clearly which i can see now. Either charge less if sending an used tab or send new tab. Any which way, make it clear to the customers that such and such is the case. Do not lie and close a sale and then create a bad impression on the customer.
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Complaint marked as Resolved Jan 31, 2019

Complaint Status


[Jan 30, 2019] BYJU's customer support has been notified about the posted complaint.
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    BYJU's
    Customer Care Service
    Customer satisfaction rating
    56%
    Complaints
    2319
    Pending
    0
    Resolved
    1304
    BYJU's Phone
    +91 92 4133 3666
    BYJU's Address
    2nd Floor, Tower D, IBC Knowledge Park, Bannerghatta Main Road, Bengaluru, Karnataka, India - 560029
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