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[Resolved]  Byju's — packaging issue

I have ordered a sd card along with tablet of lenovo of 11-12 jee. But the tablet that i have received is of another company and is used one in the box of lenovo. I have called the mentor but there is no response.in fact the app is also not working properly on the tablet. The same thing happened few months ago one i have ordered for my sister but at that time the tablet was replaced but this time no one is correctly responding. I don't know why the same the same thing happened twice and no one is correctly explaining what to do next. It had been huge inconvenience.
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Complaint marked as Resolved Feb 1, 2019

Complaint Status


[Jan 31, 2019] BYJU's customer support has been notified about the posted complaint.
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    BYJU's
    Customer Care Service
    Customer satisfaction rating
    56%
    Complaints
    2317
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    0
    Resolved
    1304
    BYJU's Phone
    +91 92 4133 3666
    BYJU's Address
    2nd Floor, Tower D, IBC Knowledge Park, Bannerghatta Main Road, Bengaluru, Karnataka, India - 560029
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