[Resolved] Byju's — Refund not being processed!

[Resolved] Byju's — Refund not being processed!

S Sidheshwar Tiwari

I opted for IAS for 3 yeras and was told I will have 15 days to evaluate the kit. Now despite multiple follow-ups, my study materials were delivered late, i.e, on 5th Jan 2021. I took 7 days and reached to a conclusion that it's not of any significant help to me. Hence I requested a refund on 12th of Jan. Since then, I have been constantly contacting Byju's, receiving inappropriate response. I want this course cancelled as I have asked for the refund after 7 days of delivery. I will approach consumer court if needed and fight till my last breath untill I receive the refund. Also I won't pay a penny of my EMI, no matter what! Registered Number:- [protected] Name :- ShubhamTiwari +1 photos Was this information helpful? No (0) Yes (1)
Feb 16, 2021 Complaint marked as Resolved After I posted the complainant here, the very next day I got a call from Byju's feedback team who followed up with the refund team about my request, who achknowledged my request and approved it on grounds of late delivery of study materials. BYJU's customer support has been notified about the posted complaint.
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Comments

k nagadurga

I have return byjus kit
But not responde
I have call many times
But not responde
Please take my kit and give my refound

Sidheshwar Tiwari's [Complaint's author] reply, Feb 20, 2021

Hello, Please call them and explain the legitimate cause of return, they will surely help you out. You have to be consistent and follow-up multiple times if needed and stand your ground.