| Address: | 560029 | | Website: | byjus.com |
I have purchased Byju IAS Hindi Tab course on 10.12.2018 from Byju Sale representative .She had made promise to delivery the material within 5-7 days.but after complete 7 days i called her so many times but she didn, t lift my call, so i had decided to cancel my order and sent a mail to [protected]@byju.com on 25.12.2018, and sent so many times reminder .One of their sales Representative also made promise for material dispatch up to 26 dec 2018.Nobody can't tell about the refund process and just spoke only our concern team will call you. I just want my money refund and Cancel the NACH debit mandate .I had paid Rs.22, 000/- for Products .
On 31.12.2018 i have received booklets not tablets, after receiving i sent to tell the procedure for return the booklets bcoz i want my money back.please tell me when i already lodged request for order cancellation why they have sent the booklet and why they are not telling the booklet return procedure.
i have attached the screenshot of mail conversation .
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