Byjus — Refund of payment

I have paid 5k to the company for receiving their services for my son in fifth class. We haven't got any tablet or have even availed the trial of the product. First they didn't tell me before hand about the conditions of the paper work. I first paid them 5k rupees of 5 June. Next day I sent papers of my elder daughter who is a graduate and is 21years old. They rejected it saying that minimum age limit is 25. Then I sent them mine but they said that I don't hold a credit score as I am a housewife. And asked me to send bank details of only my husband. He isn't willing to send them his personal details. Now I am in no state to continue the process any further and want my payment back. But they are forcing me to continue that. Please help me get my money back I am stuck in this process. I don't want to proceed any further. But now they are forcing me to send my husband's documents even for cancellation. Please help me.
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    2nd Floor, Tower D, IBC Knowledge Park, Bannerghatta Main Road, Bengaluru, Karnataka, India - 560029
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