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Byjus — refunding of the money

I took the byjus premium 2 months before. And now the tablet and the sd card is giving a lot of problem. No good service has been provided to me, neither my mentor is helping, the money is being taken through tha capital float every month and now i'm having a lot of difficulties. The team is not helping and my dad is having financial crisis. The team has nothing as they assured. Please help me in the cancellation and refunding the amount please.

Complaint Status


[May 31, 2019] BYJU's customer support has been notified about the posted complaint.
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    Customer satisfaction rating
    59%
    Complaints
    2192
    Pending
    0
    Resolved
    1301
    BYJU's Phone
    +91 92 4133 3666
    BYJU's Address
    2nd Floor, Tower D, IBC Knowledge Park, Bannerghatta Main Road, Bengaluru, Karnataka, India - 560029