[Resolved]  Byju's — Regarding cancellation of BYJU'S IAS subscription

Sir/Madam My name is Kumbagiri Madhu Priya I opted a Byju's IAS course. But present am not studying the course but EMI's are going on still. I have one doubt that these many months i am not studying the course no one contacted me about the studies what i am studying how much it completed or what is my present status but they always contacted about i am not paying the EMI. I don't want any refund but i just want cancel my subscription to byju's IAS. First they didn't say about the 15 days return policy after that no return and refund now they are saying that you have to read the guidelines we are not responsible for that what it mean for that answer. The Senior Councilor name is Harshitha her contact number is [protected]. I really don't need any refund but cancel my subscription .I didn't have money to pay those EMI's even throught am not studying. One thing is if a person lose interest in something you people won't ask for what's the problem you the BYJU'S simply ask for EMI payment. if you cancel a single subcription is that much your economy will go down not right understand the reality. If the they won't cancel my subscription i will proceed legally.
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Jun 21, 2022
Complaint marked as Resolved 
BYJU's customer support has been notified about the posted complaint.
Jun 21, 2022
Updated by Madhu81
EMP ID NO: TNL21849609
number: [protected]
Jun 21, 2022
Updated by Madhu81
My senior councilor name is HARSHITHA PS
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