Byju's — regarding cancellation of my order no[protected]

Address:

614 Faithful Ganj Near Moosa Shah Baba ki Mazaar Kanpur, 208004

I have been writing mails for cancellation of the product but no one is bothered each time they are making false promises this is very unprofessional approach from byjus & i feel like i have been cheated. I had lot of high hopes from byjus but within a month it seems i was dealing with fraud people
Kindly resolve my issue
Mohd owais alam
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