Byju's — return of byjus course

Uma.

from Basi, Punjab

Address:	Mohali, Punjab, 140603
Website:	Byju's.com

Your sales executive has visit our home & recommended the course and asked that try the course and if you don't like the course then it can be returned within 15 days (trail period) without any additional charges. I have already paid Rs. 1000 of trail period fee which is refunded said by your executive.

As the policy matter I have called customer care for return the course within 15 days of the delivery of the product. But no action has been taken then again i called back then C.C executive told me our manager will call u back on the same day i got a call from manager but she not done a needful help. Again i e-mailed to C.C mailed ID for return the course then again i got a call from same manager and she presure me to purchase this course.

Till date there is no action taken on it.

Please Cancel the order and refund my money.

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BYJU's customer support has been notified about the posted complaint.

Oct 29, 2018

Updated by Uma. I have return the Byju's tab on 13.10.18 and they have received the product and also send the confirmation mail. Many days left. But no refund made by their end. Please look into the matter and refund my amount.