[Resolved]  Byju's — return of product from byju's

Address:

Flat 508, Amrutha Hills, Opp. ICICI Bank, LancoHil, 500089

Taken a product from byjus some time back on the condition that we will return if the student does not show interest in it. Byjus have an open offer that customer can return in 15 days if they are not interested.

22 march: received product
With in 10 days raised a service ticket 1938506 to initiate cancellation. But the cancellation team seems too unprofessional to get the job done. They are looking for excuses and not responding properly.

Resolution: i want byjus to take the product back and payback initial amount 4500/- rs paid down payment.

You can see in the attached image that sales guy promising (Promise) to take product return and not responding to calls even after 20 calls both on ph and whatsapp. All attached.

Kiran somu
[protected]