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Byjus — subscription - refund not processed

Invoice no: byjus[protected]/14/2019, 1:07:17 pm

Shradha. [protected]@byjus.com

Byjus courses (*)

51500

Received the tab on 26th feb. Informed on march 9 and march 11 that my want to return your product. I was told that mentor will call up. Mentor convinced my daughter (12 years) to use the tab. But she is not using. We went for out of country and couldn't follow up. Once we came back, i started writing emails that i want to return the product. My credit card has been charged and i paying for it. I want refund if i don;t use your services or product.
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Complaint Status


[May 06, 2019] BYJU's customer support has been notified about the posted complaint.
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    BYJU's
    Customer Care Service
    Customer satisfaction rating
    56%
    Complaints
    2318
    Pending
    0
    Resolved
    1304
    BYJU's Phone
    +91 92 4133 3666
    BYJU's Address
    2nd Floor, Tower D, IBC Knowledge Park, Bannerghatta Main Road, Bengaluru, Karnataka, India - 560029
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