Show menu
Close
FAQ FAQ Categories Categories Sign in Sign in
Close
ADVERTISEMENT

[Resolved]  Byju's — unresponsive mentor

Hi, i have to constantly remind my mentor as the person who takes other queries to get back to me whenever i have any query related to either doubts or any other issue as such. Persistent calls and emails seem to be not working at all as they all are unresponsive. I have enrolled for cat classes and there was been no concrete response from any of the mentors assigned, let alone giving any proper mentoring advice. This is a huge disappointment as the exams are 2 months away and i haven't received any proper guidance to as to how to go about writing my exams. I hope it is resolved as soon as possible or i would like to request for a refund if this case continues with no useful response from any staff at byjus.
ADVERTISEMENT
Complaint marked as Resolved Jan 30, 2019

Complaint Status


[Jan 29, 2019] BYJU's customer support has been notified about the posted complaint.
Complaint comments  Add a CommentShareTweet

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    BYJU's
    Customer Care Service
    Customer satisfaction rating
    56%
    Complaints
    2325
    Pending
    0
    Resolved
    1304
    BYJU's Phone
    +91 92 4133 3666
    BYJU's Address
    2nd Floor, Tower D, IBC Knowledge Park, Bannerghatta Main Road, Bengaluru, Karnataka, India - 560029
    View Full Information
    ADVERTISEMENT