Byju's — wrong information about time period of cancellation
A
asif solanki
from Mumbai, Maharashtra
Address:
Mumbai City, Maharashtra, 400061
I ordered 4 tablets of igcse board but the studies provided r not of igcse board... The representative said u hv 15 days to decide u want to continue or not but the guy did not said anything abt from when trail period will start n said when the tablets come u just call me n ill come... Tablets came on 24 nov... I called the guy on 26 nov... But he came on 3rd dec n made the login by himself n said there was some mobile nos issues from their side... He didn't say tht i hv to do all thing by myself nor he said me tht my time period hv started... Now when i dont want to continue they r saying ur time period is over n they r blaming me tht its my fault tht i shd hv seen their things on internet... N the representative is not picking up my call nor reply to my messages or emails from past 3 day's... According to them its been 17 days n the time he logged in all 4 days tablets its been 8 days...
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