[Resolved]  Byju's — wrong product

I recently ordered a byjus monthly trail pack for std.10th cbse.
When i got the delivery, the product i got was 10th icse, which means that i ordered for cbse and i got icse. I called the customer care and they just kept arguing with me that cbse and icse are same and it is a foundation and the portions would be there in it. I said them that the portions are not same then also they just kept arguing with me about the same. Are the customer care people illiterate that they cannot even differ between cbse and icse.
Was this information helpful?
No (0)
Yes (0)
Jan 7, 2019
Complaint marked as Resolved 
BYJU's customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    BYJU's
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    34%
    Complaints
    4153
    Pending
    0
    Resolved
    1426
    BYJU's Address
    2nd Floor, Tower D, IBC Knowledge Park, Bannerghatta Main Road, Bengaluru, Karnataka, India - 560029
    View all BYJU's contact information