Car Rental Complaints, by popularity

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Savaari Car Rentals — pathetic rental/customer care service

 Shyam2007 on Apr 13, 2019
Terrible experience. Writing this as complain for savaari.com
I had booked a 6 day trip with savaari from delhi to agra, haridwar, mussourie and back to delhi.
Starting day1 the car was showing issues. The driver was polite but had this habit of opening the driver gate at a speed...
Complaint comments  Read comments Complaint category Car Rental

Ola Cabs / Ani Technologies — refused to pick

 Damanand Dhauwle on Apr 13, 2019
I booked my cab at 1:30 in night and booking was confirmed and my money was debited from my account as i paid it online then i was waiting for cab from 1hour and driver refused to pick and he switched off his mobile and i was waiting for him in the middle of the road from the booking time but...
Complaint comments  Read comments Complaint country HyderabadComplaint category Car Rental

Zoom Car — charged for no reason

 Deepinder Singh Malhotra on Apr 13, 2019
My booking id jps6fe8t9
I had selected for pick up of vehicle from my given adress on 9march 11:00pm
I received a call from zoomcar executive confirming my address around 10:00pm
Then i waited till 11:30but no one showed up or dnt receive any call from zoom car regarding...
Complaint comments  Read comments Complaint category Car Rental

Zoom Car — excess fee charged with no reimbursement of fuel

 Prity Agarwal on Apr 12, 2019
I had booked a zoom car [ booking id : jps6boyq4], where the car promised had less than 10% fuel. I had re-fuelled it assuming that as per policy i will be reimbursed. Below are the problems faced:

1. Customer support harassing me in the night, making me wait for 35 mins to get...
Complaint comments  Read comments Complaint category Car Rental

Makemytrip India — cab trip from delhi to jaipur

 Beena Gupta on Apr 12, 2019
I booked a cab vide nc[protected] for going to jaipur on 25.02.19 from make my trip.com (Mmt). Driver though little late was there. But his name, his phone no and his car no. Were different from the one we were given by mmt through sms. Car was very dirty, it was virtually stinking, and...
Complaint comments  Read comments Complaint country New DelhiComplaint category Car Rental

Zoom Car — regarding outstanding payment

 golu26garg on Apr 12, 2019
Hi,
Kindly check the video there is not visibility of 2 inch minor scratch or crack whatever you guys are telling me. This is not done by me so i won't pay a single penny for it and the pickup guy who pick the car today he also didn't saw that crack and if he saw that crack he should...
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Zoom Car — fuel reimbursement not received

 CA Agam Nagpal on Apr 12, 2019
I booked zoom car on march 6, 2019. (Tata tiago)
My booking was inclusive of fuel (90 km)
When i reached the car it had no fuel and so i had to refill the fuel tank for my journey, as per the company policy any expense incurred will be reimbursed to the customer.

I...
Complaint comments  Read comments Complaint category Car Rental

Zoom Car — zoomcar is applied fake outstanding amount in my account

 ALWAYS HaPPY on Apr 12, 2019
Hi,
My booking id jps6bjvoc and i have rented zoom car [maruti swift] on 10 apr 19 12:30 to 11 apr 19 10:00. The bill amount which was paid full cost at same booking time and security rs 5000 also paid at same time.

After my trip completed the car is not any damage when...
Complaint comments  Read comments Complaint country GhaziabadComplaint category Car Rental

Zoom Car — zoomcar fuel refund

 Syed.mujahid on Apr 12, 2019
With regard to the booking id jps6f9vw1.
I filled fuel worth rs.950 and uploaded the bill accordingly at the trip end. When i didn't receive refund post 3 days of the trip closure. I wrote mail to zoomcar support team reminding about refund and even made multiple calls post which they...
Complaint comments  Read comments Complaint country BangaloreComplaint category Car Rental

Zoom Car — high damage fee applied

 Anome Singh on Apr 11, 2019
Have book a day out service from zoomcar and accidentaly the car got damage from front quarter driver side it got scratches and a dent too. As check the damage fee policy on zoomcar website it was written that for minor its 2k and for major its 6k. But while returning the car the zoomcar person...
Complaint comments  Read comments Complaint country PuneComplaint category Car Rental

Ola Cabs / Ani Technologies — overpricing, intentional hidden costs and double charging

 Rxxx on Apr 11, 2019
Hi Team, This is regarding my trip no CRN[protected] from Hyd airport to Gachibowli. I booked a rental. It showed estimated cost of Rs.629 as airport transfer. But when I reached destination, to my surprise I was asked to pay Rs.999!!. + on way I paid Rs.40 for toll to driver.

When...
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Zoom Car — zoom car false damage charges levied on my account

 Dhanaraj G on Apr 11, 2019
Hi,
My booking number jps6bcrvi and i have rented zoom car [ford figo] on 3rd apr 19. The bill amount which was paid rs 2013 by next day.

Again, after 7 days i am getting the call from the in-charge saying that i have to 10, 000 rs and the reason saying that a/c is not...
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Zoom Car — unauthorized damage charge set on me_jps6f9d36

 arya sats on Apr 12, 2019
Related to a zoomcar booking id_jps6f9d36
I had booked a car on 30th march and zoomcar has charged 7000 inr as vehicle damage charges...
But i regret this because already i had share every single proof photos videos that nothing has been done by me...
I had gone personally...
Complaint comments  Read comments Complaint country IndoreComplaint category Car Rental

Ola Cabs / Ani Technologies — ola is asking me money twice for 1 ride

 Ankita Narawanekar on Apr 11, 2019
I had taken ola auto ride on 1st january 2019 at 8.22 pm. Driver's name is nandu ghodake.
Crn [protected]. Total bill -186 rupees. Actually i paid the driver in cash. But ola took 7 rupees from my ola money wallet and added 179 rupees in ola postpaid. I tried to lodge complaint many times...
Complaint comments  Read comments Complaint country PuneComplaint category Car Rental

Zoom Car — reimbursement of cleaning charge

 mangal9739 on Apr 11, 2019
I had booked a zoom car on 2nd april. The car was not clean and i had reported that to the customer care of zoom car, they said that click pictures and we will reimburse you the amount for cleaning. I had clicked pictures at that time only. I completed my ride and returned the car which was...
Complaint comments  Read comments Complaint country JaipurComplaint category Car Rental

Ola Cabs / Ani Technologies — charging extra fair

 Preeyika on Apr 11, 2019
Subject: complain regarding extra money charge then the actual amount.

Sir,
I was charged ₹173 in the ride which i paid through phonepay. But at the end of the ride the actual money charged was ₹156.

I really didn't expect this type of treatment from...
Complaint comments  Read comments Complaint category Car Rental

Uber India — declined deserved service while took payment

 Riya Mukherjee on Apr 10, 2019
I took uber hire go service. They charged double than usual fare. And uber hire go service is for disposal and multiple meetings. I hired uber hire go so that can take facility and drop my family member to one location and reach my destination. The driver declined that service and no action...
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Zoom Car — forcing customer to lose money

 Abheek Mukhopadhyay on Apr 10, 2019
Booking id jps6bj2n9 was booked for a trip at 3:30am of 10thapril2019. I have been trying to cancel the booking since 3:25am, but the ivr doesn't help in cancellation of the trip. When trying to cancel from the app, it is giving error. After an ordeal of 15mins, while trying to reach out to...
Complaint comments  Read comments Complaint category Car Rental

Ola Cabs / Ani Technologies — unusual fare hike

 Rishita Dey Ghosh on Apr 9, 2019
Hi,

This is to inform you that on 1st april, 2019 i booked an ola cab to drive me to the hyderabad airport. When i booked the cab the fare showed somewhere around rs. 900 which was acceptable considering peak hours. The driver offered to take me in a different route due to heavy...
Complaint comments  Read comments Complaint country HyderabadComplaint category Car Rental

Zoom Car — pickup location shown at kukatpally jntu during booking and mail proof also but they have given me at far distance before 3 hours of pickup

 Prudhvi Naidu on Apr 9, 2019
I booked 5 days before and at that time they shown me Jntu Kukatpally as pickup point but on the date of booking time they sent me far distance from my location. I have mailed them for many times and even in Facebook also but they are not responding. Jntu Kukatpally is my pickup location and...
Complaint comments  Read comments Complaint country RangareddyComplaint category Car Rental

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