Car Rental Complaints, by popularity

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Zoom Car — unable to remove driving licence from my friends account

 Mannan Shaikh on May 22, 2019
My driving licence was apploaded on my friends account. Since i was unable to change the email address nor i was unable to deactivate the account.
I humbly request to deactivate the account and please provide facility to either change the email id or to deactivate the account.
br...
Complaint comments  Read comments Complaint category Car Rental

Ola Cabs / Ani Technologies — ola company service is worst

 salwinder Sansova on May 22, 2019
I booked ola almost from one month, today i was waiting from last 15 min then i called the driver that u have not come exact location, he was outside, as i was getting late i thought to go outside where cab is standing. The time i reach ola driver has cancelled from his side. For that cancellation...
Complaint comments  Read comments Complaint category Car Rental

Zoom Car — hefty inconvenience fine without justification

 Rishabh Jain 28 on May 22, 2019
I ended the trip with zoomcar 1 hour 20 minutes prior to the due time and with more than 40km left as a part of my free km subscription. Also i parked it in a safe and prescribed place by zoomcar. Even after that i've been charged a hefty rs. 10, 000 as inconvenience fees. Also my fuel expenses...
Complaint comments  Read comments Complaint category Car Rental

Ola Cab — cab service

 MukeshMohanDhaterwal on May 21, 2019
Hi,
Ola is offered ola credit without consent. I don't want to use credit facility.
However, paid three to four times but it's still credit to my account. This makes my life difficult for next booking. Also, i need to share my financial details while making payments.
Kindly...
Complaint comments  Read comments Complaint country HyderabadComplaint category Car Rental

Ola Cabs / Ani Technologies — cheating, harassment & insensitive attitude of ola call center and officials

 sanjeev de on May 21, 2019
The complaint is raised multiple times and a false assurances from ola.
My ride on 20th feb crn[protected] was charged in cash by driver and also got deducted from ola money which had never opted in the history of ola era. A recorded voice message available that this matter will be sorted...
Complaint comments  Read comments Complaint country BhopalComplaint category Car Rental

Ola — lost belonging - spectacles in ola cab in january - urgent

 saradhakishore on May 21, 2019
I lost my spectacle in ola cab when i took a ride on 2nd january around 7:30 pm from credit suisse business analytics india pvt ltd, powai to bhaveshwar villa, sion east -400022. I took the ride in a white wagonr. Inspite of me constantly following up with the driver to return my spectacles,...
Complaint comments  Read comments Complaint country Mumbai CityComplaint category Car Rental

Ola Money — I paid extra cash to my driver during an outstation ride

 Manali Chavan on May 21, 2019
I raised a complaint through my ola app regarding the issue on last monday may 13, 2019. I have been following up daily with them, but till today i am awaiting resolution from their.

Issue to quote is that i had booked ola outstation ride last weekend (11 to 13 may), where i ended...
Complaint comments  Read comments Complaint country Mumbai CityComplaint category Car Rental

Ibibo Group / Goibibo — cab service payment not received

 Jigar Gajjar on May 20, 2019
Hello. It's very hard to say this that your goibibo company employees are totally uneducated and ###. I'm a driver partner of your your cab service from Ahmedabad, Gujarat. I'd tripped 3 times in the month of April dated 3, 5 and 7, 2019. Now due to my bank account has been closed...
Complaint comments  Read comments Complaint category Car Rental

Ola Cabs / Ani Technologies — ola asking money for ola postpaid

 Monideep82 on May 20, 2019
I have been using ola cabs for travel and have been paying in cash for my rides. Recently one of the ola drivers had extracted an otp from me saying that it was needed for making a change to the route. After i have shared the otp immediately my ola app was disabled. I again created the account...
Complaint comments  Read comments Complaint category Car Rental

Zoom Car — zoom car trip#jps6bmldw, worst trip and worst support from zoom

 spuvvada on May 20, 2019
My booking ended on 12th may 1pm and not sure how long it would take for reimbursement.

Let me know write my worst experience with zoom car:

With lot of excitement, i have made my first ever zoom reservation (Requested swift) from cochin - trivendrum for 4 days...
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Zoom Car — refund not yet processed.

 gregore joy on May 20, 2019
I have done a booking in zoom car on from may 1 to may 2. My booking id was jps6brfxv. Total i paid rs. 4766. Trip cost was rs. 2300 and there was a refund of rs.2406. As per the policy of zoom car, the refund should be initiated within 15 days. So i waited for more than 15 days and still, i...
Complaint comments  Read comments Complaint country HyderabadComplaint category Car Rental

Ola Cabs / Ani Technologies — double time charging for a single ride

 dmurugesh on May 19, 2019
Refer to our booking ref: [protected].
I travelled from thiruvanmiyur to alwarthirunagar by ola auto. Please note the ola mobile of the driver showed rs.220 and he demanded that. This itself takes one or two min. S to show the amount in the mobile. After that only he will information....
Complaint comments  Read comments Complaint country ChennaiComplaint category Car Rental

Zoom Car — zoomcar booking id: jps6bmief

 amitabhr on May 19, 2019
Day after completing the booking ID JPS6BMIEF without any problems or dues I got an email from zoomcar that Rs 10, 000 extra is due for 'Damages'.

However, I have complete pics & videos of pickup and drop off condition and there was NO damage at all.

I have called...
Complaint comments  Read comments Complaint category Car Rental

Zoom Car — unnecessary blocking of my account

 Prakhar ku on May 19, 2019
Dear Team,

I have been using my zoom car account since long. But from past few months while booking I am getting error that my account has been blacklisted. Without doing anything. .

Please check and revert back as in why is this happening and unlock my account...
Complaint comments  Read comments Complaint category Car Rental

Ola Cabs / Ani Technologies — money charged for a trip that didn't happen

 Chawrekadambari on May 19, 2019
The driver did not fill up enough gas before starting the trip and wasted almost an hour going back and forth looking for gas filling station.

My ola money was deducted for full amount even though the trip was not complete.

Please process immediate refund or I...
Complaint comments  Read comments Complaint category Car Rental

Ubar — taken extra money.

 usman2188 on May 18, 2019
My name is abdul azeez, during my visit to kolkta i had booked a ubar ride on 14th may 2019 at for rs. 121. When ride is completed i gave 2000 rs note to driver fariaz (Contact no. [protected] & [protected]) but he said he haven't change, then i ask his account no. Or paytm or any other mode for...
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Ola Cabs / Ani Technologies — extra fare charged/wrong route opted

 Sonam Kulshreshtha on May 18, 2019
I have visited from ghaziabad to noida sec 62 on 7th may. The estimated fare was shown as rs.185. When i have completed my journey it costs me rs.380 which was more than double the amount which was shown earlier. When i enquired the driver he told me to get connect with the customer care. I...
Complaint comments  Read comments Complaint country GhaziabadComplaint category Car Rental

Zoom Car — cancellation

 Mokshka Shettyy on May 18, 2019
Date : 17 may 2019
Booking id : jps6b392
We paid a huge amount to book the car. After processing the payment, they asked for the license. After uploading the license they called us and told us that the license has been suspended.
They directly cancelled the booking and said...
Complaint comments  Read comments Complaint country Mumbai CityComplaint category Car Rental

Ola Cabs / Ani Technologies — fraud / cheating by olacabs.com

 jigarthakkar2006 on May 18, 2019
Ticket no 68075376

My parents were travelling from dombivli to nallasopara & the driver dropped them midway at thane & denied going further around 7- 7.30 pm on 20.10.17, so i did not make the payment of the said ride, later i got calls & messages to clear the dues of the whole...
Complaint comments  Read comments Complaint country BangaloreComplaint category Car Rental

Ola Cabs / Ani Technologies — wrong billing amount charged. had to pay has to pay high amount for small 6.1 km trip.

 Suprabha Bishal on May 18, 2019
Location : garia, kolkata.
Date:18/05/2019
I had to pay around 60/- extra for a small trip around 6.1km. The search amount was 126/- screen shot attached. And the billing amount was 182/- without any extra charges which is nit right. The driver has no explanation for same and behaved...
Complaint comments  Read comments Complaint country KolkataComplaint category Car Rental

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