Car Rental Complaints, by popularity

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Ola Cabs / Ani Technologies — ola postpaid bill money deducted twice

 Nitijita on May 2, 2019
Sir,
My ola postpaid money was due 869rs. Last month and i tried to settle it through netbanking on 26th april 2019. The above mentioned amount got deducted from my bank account but the same was not reflected in the ola account. Again i settled the bill by paying the full amount of 869...
Complaint comments  Read comments Complaint category Car Rental

Ola Cabs / Ani Technologies — rash driving of a cab driver - indica car no. - ts08ub6877

 Supdt AntiEvasion9 on May 2, 2019
Rash driving of a cab driver - indica car no. - ts08ub6877.
Date 02.05.2019 at 11:30 am

I saw this vehicle driving very very rashly on its way from raj bhavan road to begumpet towards secunderabad and trying to overtake all other vehicles causing danger to other vehicles....
Complaint comments  Read comments Complaint country HyderabadComplaint category Car Rental

Ola Cabs / Ani Technologies — driver came to pick up point and cancelled the cab

 Akanksha Baurai on May 2, 2019
Ola driver was asked to come to the location marked and ge was not there so i asked him where he was bad to come to the right location and he said i am not going to move now. I asked him he is in wrong location and he said i will stay here. Then when we reached him he cancelled the cab in front...
Complaint comments  Read comments Complaint country New DelhiComplaint category Car Rental

Ola Cabs / Ani Technologies — ola money account hacked

 [email protected] on May 2, 2019
My ola money account was hacked on 26/04/2019 late night and booked 2 package ride to consume approximate rs 4000.
I lodged a complaint through ola customer support on 27/04/2019 and they replied me that they cannot do anything. It is really surprising that ola can't do anything on this...
Complaint comments  Read comments Complaint category Car Rental

Zoom Car — fuel bill

 yeashu9972 on May 1, 2019
Actuall i hav booked zoom car while i started the car there is only 1point that to blinking so immediately i have filled1000 ruppes my km limit is 120 km and i have 20km exess km an again 1k ruppes i hve filled and they have initiated 120 ruppes of money and saying actally for 120 km 500 ruppes...
Complaint comments  Read comments Complaint category Car Rental

Ola Cabs / Ani Technologies — I was charged more fair than shown in app

 gauravnahta on May 1, 2019
My name is gaurav nahta mobile no is [protected], i had taken a ride from green park to airpot in delhi on 29th april 2019. in crn [protected] in prime SUV. I was shown the charges of around 300 but i was charged Rs. 789/- without any reason. please let me know the reason. your app has no support...
Complaint comments  Read comments Complaint category Car Rental

Ola Cabs / Ani Technologies — higher fare charges without informing

 Srija Chimmani on May 1, 2019
As mentioned in the picture, the fare charges for 8.5 km which took us 22 mins excluding the fare increase is rs. 172. Whereas all of a sudden their was a fare increase which was not notified during the time of booking and the amount we paid was rs. 455. When complained, a refund of 34 rupees...
Complaint comments  Read comments Complaint category Car Rental

Zoomcar india pvt ltd — zoomcar - late fee charges

 [email protected] on May 1, 2019
I booked zoomcar from mar 22, 6am to 10pm. I registered for doorstep delivery and pickup service. Zoomcar agent delivered car in the morning on time at my home. I went outstation for a day trip and returned by 6pm. Around 9.45pm, i get a call from zoomcar agent (Vinod), that he is on his way...
Complaint comments  Read comments Complaint country BangaloreComplaint category Car Rental

Ola Cabs / Ani Technologies — my ride fare is higher than the estimated fare

 Mahesh Karmalekar on May 1, 2019
Crn [protected]
Date - 24/04/2019
Trip outstation
Pickup point - shree samruddhi soc,. 23 chhatrapati sambhaji rd, vishnunagar, naupada thane
Destination point - vaidehi enclave bavdhan, pune
Distance - 150 km approx
Approx estimation - 1953
br...
Complaint comments  Read comments Complaint country ThaneComplaint category Car Rental

Zoomcar — inefficient and unprofessional service

 manojmk2k on May 1, 2019
I had booked a car from zoom car on 25th april from 0330hrs to 1330 hrs vide booking no jps6bq3sr. When i arrived at the location i found all the 4 wheels of car is punctured. I called customer care and explained the issue and send them a video on zoomcar customer care whatsapp no. The executive...
Complaint comments  Read comments Complaint country BangaloreComplaint category Car Rental

Zoom Car — unavailability of car at the required time and no response on refund for the cancelled booking

 Manuj Gulati on May 1, 2019
Dear team,

I am writing this email to log a compliant which your phone customer service team could not resolve. I had made a booking yesterday through zoom car for pickup at 2 pm. When i reached the site the car was not available and the executive there informed me that the car...
Complaint comments  Read comments Complaint country HyderabadComplaint category Car Rental

Zoom Car — false damage charges and harassment

 sachinsk1992 on May 1, 2019
I booked car for a day, with my friend went to get the car from its parking location, the car was parked in such a location that we could hardly examine it properly before starting the trip as the space was so congested, there was this car with empty fuel tank, as it was known to us about the...
Complaint comments  Read comments Complaint category Car Rental

Ola Cabs / Ani Technologies — extra charge by driver

 S 2 aradha 1 on Apr 30, 2019
We booked an ola auto and the driver name is Hemanth Mallick in Bhubaneswar.
We called him thrice after the booking and he said he doesn't know the pickup point.
So, we cancelled the ride.
Just then he arrived at the location but we booked another auto.
He was...
Complaint comments  Read comments Complaint country VisakhapatnamComplaint category Car Rental

Ola Cabs / Ani Technologies — verbal abuse by the driver

 Anuragini Pandey on Apr 30, 2019
I have a ligament injury. Took time to come to pickup point. Driver cancelled but when I called to ask where he was he abused heavily. I want immediate action regarding this. He could have left without the abuse and that wouldn't have been a problem at all. Dirty abuses. I want the driver to...
Complaint comments  Read comments Complaint category Car Rental

Zoomcar — #zoomcar pathetic customer care service experienced

 Tapsi Chawla Singh on Apr 30, 2019
Hello Mr. Greg Moran,

Please accept my humble greetings of the day!

At the outset, I would request you to take out a few mins to go through my mail.

Sir, since you strongly believe that execution and delivering good customer experience are the two...
Complaint comments  Read comments Complaint category Car Rental

Uber India — trip cancellation issues...

 SandiPdada on Apr 30, 2019
I... Again and again said to. Why are you blame everytime to the driver only regarding trips..
Sometimes rider self cancelled trip due to far distance or traffic... And maximum trip is cancelled by the rider not driver.. So. Why are you blame on driver everytime.. You should have to...
Complaint comments  Read comments Complaint country PuneComplaint category Car Rental

Uber India — cab booking was autocancel/driver cancelled and charged each time 45/-

 PravallikaP on Apr 30, 2019
I was booked Uber cab and Confirmed with Driver through call that he will reach my Booking point by 10 min. Later there is no response so called to driver again. He said Booking is canceled and he got another booking. And for me I have charged 45/- for cancellation charge.
This was happened...
Complaint comments  Read comments Complaint country HyderabadComplaint category Car Rental

Zoom Car — zoomcar refund

 sai120809 on Apr 29, 2019
Hi team,

I have raised a refund for my fine that i have paid to the rto, but till now i didnt get any response from zoomcar.
Sorry to say this i really didn't have a great trip from the time i have take the car.
When the customer is in trouble there should be some...
Complaint comments  Read comments Complaint country VisakhapatnamComplaint category Car Rental

Ola Cabs / Ani Technologies — payment already made

 Sindhu Manoj on Apr 29, 2019
On 12 th april 2019, i have booked a mini white wagonr crn[protected] from shatabdi vihar sector 61 noida to igi airport at 5pm. Amount was 630/- and we made the payment to the driver joginder in cash. But now its coming in app that it was postpaid payment and the payment amount of 630/- is due....
Complaint comments  Read comments Complaint country Gautam Buddh NagarComplaint category Car Rental

Ola — ola is charging me for a ride which doesn't even show in their record

 harpreet hora on Apr 29, 2019
Ola money] re:
Shabarish kr (Ompp dispute)

Greetings for the day!

Thank you for writing to us.

We regret to inform you that there is no transaction we have found as per our record, hence we would request you to revert with the e-mail notification...
Complaint comments  Read comments Complaint country LucknowComplaint category Car Rental

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