Car Rental Complaints

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Zoom Car — blacklisted on zoomcar app

 Stephen2866 on Apr 16, 2019
Unfortunately my account (Email-shaileshmendhe18287, mobile-[protected]) was blaclisted. I uploaded my same liscence for another account ([email protected], mobile-[protected]) and it was approved. It was done by mistake and i am extremely sorry for what i did. I want my account...
Complaint comments  Read comments Complaint category Car Rental

Zoom Car — wrongly charged, damaged vehicle,

 Suraj Noir on Apr 16, 2019
Dear sirma’am

I had booked one zoomcar with booking id jps6bompz from my id with mobile number [protected] in the name of suraj pratap. Booking was of xuv 500 from 6:00 pm on 12th april 2019 to 12:00 am on 15th april 2019.

1. I was supposed to pick the zoom...
Complaint comments  Read comments Complaint country LucknowComplaint category Car Rental

Zoom Car — zoom car charges illegal damage fees and inconvenience fees

 Vm.kumar6 on Apr 15, 2019
My booking id is that jps6bclon on 7th April 2019. First of they sent me a car with damaged exteriors and highly unclean interior with music system not in working condition. It was terrible experience to drive such a unclean and smelly car. I returned the car before time and logged in the necessary...
Complaint comments  Read comments Complaint country ChennaiComplaint category Car Rental

Ola Cabs / Ani Technologies — ride charged more from estimated amount

 Imthebest on Apr 15, 2019
Dear sir,
My name is prabu i booked outstation trip from trichy, tamilnadu, india to kattuputhur, tamilnadu, india on march 21, 02.29 pm. Estimated money shown rs.1244. But the end of ride the bill came rs.1974. I ased to driver, he said it is computer generated bill, so we did not done...
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Uber India — uber account compromised and unauthorised charges on linked payment methods

 manish8p on Apr 14, 2019
Today after i tried to login to uber eats and was logged out. When i tried to login with my pohone number, it failed with error "this mobile number is not recognised by uber."!!!

When i tried my uber ride account, the same happened and i am blocked from logging into my uber account.br...
Complaint comments  Read comments Complaint country BangaloreComplaint category Car Rental

Zoom Car — regarding false booking

 Shubham56 on Apr 14, 2019
I can't get my location... When I call to customer care executive she told me to get to another location where you get your car.. Then I go to that location there.. Also I didn't get my car... My booking was start on 11 am morning.. I was searching for my car.. They give me 3 location and on...
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Zoom Car — amount deducted twice for 1 booking

 CpCp on Apr 14, 2019
Hi day before yesterday i.e 12th april at night around 10pm we booked a car but on making 1st transaction it got failed dont know what was issue so we did 2nd and got booked successfully. We made trip with no damage to car and droped at a drop point withinits time periodand kms allotted.But...
Complaint comments  Read comments Complaint category Car Rental

Zoom Car — profile verification

 Manishsbi on Apr 14, 2019
Hi. I am in lucknow right now and wants to rent a car through zoomcar. I have uploaded dl and uid yesterday and waiting for verified. Still my profile is pending and no message. So i requested to you people please verified my profile so that i can book car on rent. It’s urgent. I have one...
Complaint comments  Read comments Complaint category Car Rental

Zoomcar — zoomcar charges false cleaning fees

 Jithujose on Apr 13, 2019
I have booked a swift_at on zoomcar on the booking id jps6boury on 12th april 2019. The car was located near by my place and it parked in a remote area. I had seen this car before and there was a severe damage on the front.. And when i took the car, the zoomcar app shown the from portion is...
Complaint comments  Read comments Complaint country BangaloreComplaint category Car Rental

Zoom Car — reimbursement of towing and repair is not yet done

 sanchit.khandekar on Apr 13, 2019
This is in reference to the booking done on zoomcar. My booking id jps6bcxse from date 05/04/2019 to 07/04/2019.

Incident dated – 06/04/2019

During our trip, our front right side punctured. We removed that tyre and put the spare tyre which was available in the...
Complaint comments  Read comments Complaint category Car Rental

Ola Cabs / Ani Technologies — irresponsible service

 Disha Shanbhag on Apr 13, 2019
Ola has taken more money from our yesterday ride
Actual ride cost was 352 but they have asked us to pay before ride complete around 647 rs
What is the procedure to get refund. Trying to contact bangalore customer care number nobody is bothered to responding call and address the...
Complaint comments  Read comments Complaint category Car Rental

Savaari Car Rentals — pathetic rental/customer care service

 Shyam2007 on Apr 13, 2019
Terrible experience. Writing this as complain for savaari.com
I had booked a 6 day trip with savaari from delhi to agra, haridwar, mussourie and back to delhi.
Starting day1 the car was showing issues. The driver was polite but had this habit of opening the driver gate at a speed...
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Ola Cabs / Ani Technologies — refused to pick

 Damanand Dhauwle on Apr 13, 2019
I booked my cab at 1:30 in night and booking was confirmed and my money was debited from my account as i paid it online then i was waiting for cab from 1hour and driver refused to pick and he switched off his mobile and i was waiting for him in the middle of the road from the booking time but...
Complaint comments  Read comments Complaint country HyderabadComplaint category Car Rental

Zoom Car — charged for no reason

 Deepinder Singh Malhotra on Apr 13, 2019
My booking id jps6fe8t9
I had selected for pick up of vehicle from my given adress on 9march 11:00pm
I received a call from zoomcar executive confirming my address around 10:00pm
Then i waited till 11:30but no one showed up or dnt receive any call from zoom car regarding...
Complaint comments  Read comments Complaint category Car Rental

Zoom Car — excess fee charged with no reimbursement of fuel

 Prity Agarwal on Apr 12, 2019
I had booked a zoom car [ booking id : jps6boyq4], where the car promised had less than 10% fuel. I had re-fuelled it assuming that as per policy i will be reimbursed. Below are the problems faced:

1. Customer support harassing me in the night, making me wait for 35 mins to get...
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Makemytrip India — cab trip from delhi to jaipur

 Beena Gupta on Apr 12, 2019
I booked a cab vide nc[protected] for going to jaipur on 25.02.19 from make my trip.com (Mmt). Driver though little late was there. But his name, his phone no and his car no. Were different from the one we were given by mmt through sms. Car was very dirty, it was virtually stinking, and...
Complaint comments  Read comments Complaint country New DelhiComplaint category Car Rental

Zoom Car — unauthorized damage charge set on me_jps6f9d36

 arya sats on Apr 12, 2019
Related to a zoomcar booking id_jps6f9d36
I had booked a car on 30th march and zoomcar has charged 7000 inr as vehicle damage charges...
But i regret this because already i had share every single proof photos videos that nothing has been done by me...
I had gone personally...
Complaint comments  Read comments Complaint country IndoreComplaint category Car Rental

Zoom Car — regarding outstanding payment

 golu26garg on Apr 12, 2019
Hi,
Kindly check the video there is not visibility of 2 inch minor scratch or crack whatever you guys are telling me. This is not done by me so i won't pay a single penny for it and the pickup guy who pick the car today he also didn't saw that crack and if he saw that crack he should...
Complaint comments  Read comments Complaint category Car Rental

Zoom Car — fuel reimbursement not received

 CA Agam Nagpal on Apr 12, 2019
I booked zoom car on march 6, 2019. (Tata tiago)
My booking was inclusive of fuel (90 km)
When i reached the car it had no fuel and so i had to refill the fuel tank for my journey, as per the company policy any expense incurred will be reimbursed to the customer.

I...
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Zoom Car — zoomcar is applied fake outstanding amount in my account

 ALWAYS HaPPY on Apr 12, 2019
Hi,
My booking id jps6bjvoc and i have rented zoom car [maruti swift] on 10 apr 19 12:30 to 11 apr 19 10:00. The bill amount which was paid full cost at same booking time and security rs 5000 also paid at same time.

After my trip completed the car is not any damage when...
Complaint comments  Read comments Complaint country GhaziabadComplaint category Car Rental

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