Railways Complaints

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Indian Railways — behaviour of t. t squad and t. t in swarn jayanti 12781

 Gaurisharma on Nov 5, 2017
Need urgent help, i am in swarn jayanti exp-12781 which just departed from the agra station. As i already had confirmed ticket for 12641- pnr - [protected]. But the train was 2.30 hrs late so we were suggested by t. T @agra station to take other train as i am travelling with 2 elder person. On...
Complaint comments  Read comments Complaint country New DelhiComplaint category Railways

Indian Railway Catering & Tourism Corporation [Irctc] — cancellation of ticket

 saraswathi k on Nov 5, 2017
Pnr no [protected] transaction id [protected] ticket for the date 3rd nov 2017 from chennai to korba. My brother with his wife left my place at virugambakkam, chennai at 6.00 pm for the train scheduled for 11.00 pm but could not the station due to heavy rain. The taxi driver could not move...
Complaint comments  Read comments Complaint category Railways

Indian Railway Catering & Tourism Corporation [Irctc] — not able to verify mobile number and email id

 pavan2534 on Nov 5, 2017
I have been trying a lot to verify my mobile number and e mail id with irctc, but the website is requesting me to try again and again to verify,. I have tried doing it some 50 times and every time its same result. I wish irctc should have a quality website, which responds. Please help me out,...
Complaint comments  Read comments Complaint country ChikkaballapurComplaint category Railways

Indian Railways — train no 13008 date of arrival from starting point 3/11/2017 is extremely delay

 Vartika Veethi on Nov 5, 2017
Train was unexpected delay ; try to match the schedule otherwise name may be converted into local train instead of toofan express. So that other people/ passengers willnot suffer the delay by 8 hours. This is routine delay for the train.
And when the train has just to arrive at platform...
Complaint comments  Read comments Complaint category Railways

Indian Railway Catering & Tourism Corporation [Irctc] — tdr refund against pnr no. 2714932083

 manishgod on Nov 5, 2017
I booked a ticket on 15-july-17 for date 26-aug-17 but this train was cancelled due to most famous riot of gurmeet ram rahim singh case & i filled tdr on 27-aug-17 but i did't received refund til yet of r's 2940. I'm giving some details below..
Kurnal to surat travel date 26-aug-17, booking...
Complaint comments  Read comments Complaint category Railways

Indian Railways — no electricity connection in fan

 Shalu1990 on Nov 5, 2017
In train no 18632 (Ajmer ranchi garib nawaz express), coach no s5, started running from 4th november 2017 does not have electricity connection for the fan from the morning of 5th november 2017. I am the passenger travelling from jaipur to ranchi with my family. It's a request to short the issue...
Complaint comments  Read comments Complaint category Railways

Zaakpay.com — money not received in bank account

 vishal2692 on Nov 5, 2017
Hello,
I booked tatkal railway ticket from irctc on 25 oct 2017 and amount paid 615rp through zaakpay channel from my debit card but due to waiting list i cancelled my ticket on 26 oct but when i check my refund status on irctc site they are showing money refunded on 30 oct 2017 but...
Complaint comments  Read comments Complaint category Railways

Paytm Mobile Solutions — paytmsdk irctc refund issue on cancellation

 surendra surya on Nov 5, 2017
Paytmsdk — irctc refund issue on cancellation.

On cancellation of ticket booked on 14-oct -2017 for journey date 16-oct-17 in visakha express (17015) pnr no. [protected] from new tuni to secunderabad, transaction id [protected] irctc is showing that rupees 540 has been refunded...
Complaint comments  Read comments Complaint category Railways

Indian Railway Catering & Tourism Corporation [Irctc] — tdr refund for pnr no - 2562537478

 Asau0912 on Nov 5, 2017
Dear sir i m very surprised of services of indian railway i had request for refund approx 1-1/2 month later but till time my money is not refund

Till time my status is show in portal cr registered

Kindly help me for refund i have not any black money i am private...
Complaint comments  Read comments Complaint country LucknowComplaint category Railways

Indian Railways — my coach and seat not clean very dusty 2 ac coach

 Sanjay Virwani on Nov 5, 2017
I travelling to train no 12493 pune nzm ac sup exp but my coach is a2 and seat no 43 and coach is very dusty nd my seat not clean tea n food n my seat mosquito in seat many more 2ac compartment this condition i can't believe that compare to 3ac i pay fare almost 50% extra to 2ac n i expect clean...
Complaint comments  Read comments Complaint country PuneComplaint category Railways

Indian Railway Catering & Tourism Corporation [Irctc] — I am complaint for refund

 durgesh bundele on Nov 5, 2017
Hi i am durgesh bundele i had book the ticket form badnera to pune on 21 oct 2017. And cancelled on 28 oct 2017. I got a message for irctc that i was refund in 2 to 3 days but not refunded. I am pasting message below for refund:-

Pnr [protected] ticket cancelled, amt 345 will be...
Complaint comments  Read comments Complaint category Railways

Indian Railway Catering & Tourism Corporation [Irctc] — refund (passenger travel in lower class)

 19samar on Nov 5, 2017
Dear sir/mam
Kindly consider the complain. Detail given below.
Pnr no.-[protected].
Train no.-18612.
Boarding - dehri on son.
Reservation up to-ranchi.
D. O. J-7/10/2017.
Booking status-b1 4, b1 8.
Current status - sleeper.

I...
Complaint comments  Read comments Complaint category Railways

Ac Coach Attendant — misbehaviour, smoking and asking money for providing the empty seats

 Apurv Roy on Nov 4, 2017
Sir,
I am travelling train no. 04405 coach no. B3. My coach attendant provided a seat to a passenger and was asking money i asked for what he is charging he told me to mind my work. Secondly the coach dustbin was so full that all the waste was coming out i asked to make it clean he refused...
Complaint comments  Read comments Complaint category Railways

One97 Communications — ticket booking error but money was deducted from my account

 Loyied Paulson on Nov 4, 2017
I attempted booking tatkal ticket for amritha express 2 times on 21st october 2017. But it displayed an error both times and the operation failed, but money was deducted from my account, and I haven't received any refund yet(₹1340+₹670). It's been 15 days since then. Why is it not refunded...
Complaint comments  Read comments Complaint category Railways

Indian Railway Catering & Tourism Corporation [Irctc] — tdr filed on time, but refund not received

 intekhab.p on Nov 4, 2017
Tdr filled in time, but refund not received yet
I have cancelled my train ticket as on 19-oct-2017, because train (13006) was delayed more than 3 hours at ara station and passengers not travelled.

Below is the detail of my tdr file.

Date of journey: 19-oct-2017br...
Complaint comments  Read comments Complaint category Railways

Indian Railways — general condition of ac first coach

 anjan300 on Nov 4, 2017
I happened to enter an ac first coach to drop a relative of mine travelling on 4th november, 2017 in train number 12221 pune duronto express. I was appalled and shocked to see the condition of the ac first coach of such a premium train like duronto. One is paying almost 40-50% more than airfare...
Complaint comments  Read comments Complaint category Railways

Indian Railways — ticket not booked but money deducted

 Kshitiz George on Nov 4, 2017
I booked 2 tickets for mumbai from delhi at 3/11/2017. Money got deducted from the bank bt ticket not booked. Tried all the customer care no available on irctc site not abel to connect single no. More than 5000 rs deducted from my account and i have no idea about my ticket... What railway expects...
Complaint comments  Read comments Complaint category Railways

Indian Railways — parking charges very high

 ronak24 on Nov 4, 2017
Indian railway is charge of parking in jamnagar rs.15 for two wheeler in jamnagar railway station and rs.10 for two wheeler in hapa railway station so it is very high charges for two wheeler. And any body is parking for few minit for take a railway ticket and any other work he is parking for...
Complaint comments  Read comments Complaint country JamnagarComplaint category Railways

Zaakpay.com — no refund through sagepay

 murliowk on Nov 4, 2017
I tried to book a train ticket in tatkal on 30th oct 2017 for date of journey on 31st oct 2017.

Transaction id: [protected]
Rfnd amt:3030.0
Status:refunded
Settlementid:[protected]
Actual refund date :31-oct-2017
Bank rfnd txn id...
Complaint comments  Read comments Complaint category Railways

Indian Railway Catering & Tourism Corporation [Irctc] — refund didn't get

 Divyanshu Swatantra on Nov 4, 2017
Sir/mam, i complained previously about that i have cancelled a ticket from irctc website of rs 2730.in which 2600 rs was to be refunded. On irctc website it is showing that the amount was refunded 20th october but today is 4 nov no refund i got till now. This a very bad experience. The customer...
Complaint comments  Read comments Complaint country New DelhiComplaint category Railways

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