[Resolved] Cadbury — Dairy milk silk | |||
I opened the packet after two days of purchasing only to find out that it is totally infested with so many insects, all dead. Opening the wrapper further you can see 2-3 type of insects had laid eggs inside and is emitting foul smell. You can see the whole chocolate decaying, being black every here and there. Is there anyway that i can get a chocolate in return or how am i supposed to get back my money? Was this information helpful? | |||
Jul 14, 2017 Complaint marked as Resolved Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint. Verified Support Jun 13, 2017 Mondelez India Foods / Cadbury India Customer Care's response Dear Shweta, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we apologize for the inconvenience this may have caused you. To enable us to address your concern, please write to us at consumer.service.[protected]@mdlz.com with your contact and purchase details. Please retain the product in a sealed bag, our representative will visit to examine/collect the product. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) | |||
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