[Resolved]  Cafe Coffee Day — delay in security deposit refund

Address:Bangalore, Karnataka, 560060

Hi Team,

I have returned the rental coffee machine to CCD authorized distributor "Vasudha Agencies" with complete accessories in June (20/06/18) month since I had to shut down my Cafe Business due to some personal reasons.

Coffee day is suppose to refund the security deposit of Rs.25000/-, am continuously following up with concern sales in-charge regularly but nothing happened till now

Its been six months now, Coffee day team is just giving excuses every time with unacceptable reasons. I have waited enough & decided to raise this issue in this forum.

I have attached my latest email sent to CCD sales team, refund confirmation letter issued by the CCD person & machine inward receipt from the Agency.

Please review all the above provided information & do the needful

I would request for security deposit refund from the Company.
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Oct 29, 2018
Complaint marked as Resolved 
I received the refund cheque from the company.
Cafe Coffee Day customer support has been notified about the posted complaint.
Verified Support
Oct 24, 2018
Cafe Coffee Day Customer Care's response
Hi,

We will get in touch with you soon.

Regards,
Team Cafe Coffee Day
Oct 29, 2018
Updated by CafeBox
Hi Team
Thank you for your support.

I received the refund cheque from coffee day & i would like to update the complaint as Resolved & close it.
Pls do the needful.
Complaint comments 

Comments

Worst service from jayanagar 1st block cafe coffee day.
Irrespondible persons and using mobile with talking with customer.
But food was too good...

Staff name was

1. Nasarulla
2. Pallavi.

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    #23/2, Vittal Mallya Road, Bangalore North, Karnataka, India - 560001
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