[Resolved] Cafe Coffee Day — Didn't Received actual Bill | |||
I went to Cafe Coffee Day's Inside Mihir Apartments, S Dnyaneshwar Marg, Mumbai, Maharashtra Store on 5th September 2015 around 10 PM, We Ordered 2 cafe Frappe one with vanilla, guy at the counter ask us to pay Rs 446 for it.We asked him for bill he said "wait have your order i wil give it. At the when we again ask him for bill he told us there is some machine problem and he gave us a hand made bill with a CCD stamp on it and written choco freppe price on it but i ordered Cafe Frappe.This was my first time at CCD and i am having very bitter feelings about your company.I need Your help to get my money back. I am looking forward for your help because these type of employee are spoiling your companies image and our money. Thanks Hamant raj Tripathi Contact No.[protected] Was this information helpful? | |||
Complaint marked as Resolved
Cafe Coffee Day customer support has been notified about the posted complaint. Verified Support Sep 07, 2015 Cafe Coffee Day Customer Care's response Dear Sir,
We appreciate your effort in writingabout your experience at Cafe Coffee Day.
We have already received and reverted to your complaint via email.
We will get in touch with you shortly after investigating the issue at our end.
Do keep sending us your feedback - we look forward to hearing from you.
Regards,
Team Cafe Coffee Day
[protected]@cafecoffeeday.com
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 2 Comments | |||
Comments
I am the frequent customer of CCD and I went to CCD today which is at Panchpakhadi, Thane west, Mumbai India. I ordered for Devil's own and Frappe. There was only one person available in the CCD to serve whose name is Shabbir Shamim. Shabbir asked us to pay 410/- for both of the order which i paid although even after asking him he showed reluctance to pay bill. He asked us if you want to have whip cream with Devils own which i replied to him mentioning that whip cream comes by default with Devils own. He did not say anything and gave us our order. I could not believe that he gave whip cream in such a low quantity, it could only be a spoonful and for which he charged Rs 47/- extra for this.When the menu card shows a pic of devils own with whip cream of 157/- then why he should charge 47/- extra for and why such a small in quantity. I could not take a pic of it as my cellphone battery was dead. However i could say that the service is poor and there is no senior person available. I want my money back as i do not see that i have got for what i paid. Hemant Gulve - [protected]
Reply
Hi, i ordered 2 strawberry shakes and was charged rs.323 but i didnt receive the bill. The guy at the counter didnt give me the bill even when i asked for. This happened in okkiyam thoraipakkam branch of ccd in Chennai.
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