[Resolved]  Cafe Coffee Day — Employee behaviour

Address:Mumbai City, Maharashtra, 410502

Hello i am pranay and am a regular ccd customers who spends 300-500 bucks daily at your outlet at ongc colony bandra west the problem is not with the bills or the quality of your products but it's the behaviour of staff yesterday night after coming from my friends birthday i ordered one rasgulla royale.. Firstly staff (Asha maam) denied to make it a take away i agreed upon that but when the dessert arrived i took the glass and was standing outside the ccd waiting for my ola cab and in time being your cashier so called ms. Asha (Egoistic asha) comes and tell me (You are not allowed to eat food outside our campus if you want to eat, eat it over here or else return home) is this the way you talk to a vice president of blue chip foods pvt ltd. Sorry to say sir ccd is great at food and beverages but lacks at crm. This was the third time ms. Asha spat bad words on me and it's unbearable and that even gives a negative impact on other customers. Please respond quickly. Remember your staff at ongc colony is also good at making fake stories.
Thanking you
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Jul 1, 2017
Complaint marked as Resolved 
Cafe Coffee Day customer support has been notified about the posted complaint.
Verified Support
May 30, 2017
Cafe Coffee Day Customer Care's response
Hi

Please send us your details and what is a suitable time to give you at [protected]@cafecoffeeday.com.

So that we can try reaching you and get the issue resolve.

Regards,
Team Cafe Coffee Day
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    +91 80 4001 2345 (Head Office)
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    #23/2, Vittal Mallya Road, Bangalore North, Karnataka, India - 560001
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