[Resolved] Cafe Coffee Day — excess billing and refusal of refunding | |||
Respective authority, My complain is about a billing done few hours ago in lake mall outlet of yours... We just had 2 coffee and a sandwich but the billing staff made an excessive bill of it by adding a whole cake and giving a paid stamp just above it to hide the undesired product. After repeated attempts he refused to refund our hard earned money and tried to outsmart us. I am requesting you to take prompt action as we are frequent visitors of ccd. These guys are deliberately ruining your reputation. We had to pay 350 rs for a whole cake that we never had. Plz take necessary action. Was this information helpful? | |||
Nov 5, 2018 Complaint marked as Resolved Cafe Coffee Day customer support has been notified about the posted complaint. Verified Support Oct 05, 2018 Cafe Coffee Day Customer Care's response Hi, Please send us your contact details and what is a suitable time to give you a call at [protected]@cafecoffeeday.com. So that we can try reaching you and get the issue resolved. Regards, Team Cafe Coffee Day | |||
 2 Comments | |||
Comments
Sir please cancelled my order or refunded my money
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Reply
Dear Sir,
At Vasant Square mall whenever we procure coffeee powder the Counter boy refuses bills saying system not working.Happening many times since 1 year.On great persistence he gives manual bill.Kindly do surprise audits as he may be fleecing the Company
Kind Regards
Seema Chandra
At Vasant Square mall whenever we procure coffeee powder the Counter boy refuses bills saying system not working.Happening many times since 1 year.On great persistence he gives manual bill.Kindly do surprise audits as he may be fleecing the Company
Kind Regards
Seema Chandra
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+91 80 4001 2345 (Head Office)
#23/2, Vittal Mallya Road, Bangalore North, Karnataka, India - 560001
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