[Resolved]  Cafe Coffee Day — Forcing customers to buy add ons

Address:721302
Website:cafecoffeeday.com

The sales guy at cafe coffee day, iit kharagpur is forcing customers to buy add ons and selling them larger sized drinks.

I ordered spinach corn n cheese sandwich. He said sandwich will come with chips. I said i do not want chips. He said no, no, sandwich will come with chips. And would you guess it, those chips cost almost as much as the sandwich, so i ended up paying rs. 99 for a sandwich that was supposed to cost me rs.65. I would like to know whether this is the official policy at ccd?
All the figures are pre-taxes.
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Feb 3, 2017
Complaint marked as Resolved 
Cafe Coffee Day customer support has been notified about the posted complaint.
Verified Support
Jan 03, 2017
Cafe Coffee Day Customer Care's response
Hi

Please send us your details and what is a suitable time to give you at [protected]@cafecoffeeday.com.

So that we can try reaching you and get the issue resolve.

Regards,
Team Cafe Coffee Day
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