Cafe Coffee Day — Payment not refunded

Address:Hpcl Petrol Bunk, Opp Dharwad High Court, Belur Industrial Area, Chennai Mumbai Highway, Dharwad, Karnataka

I had paid money to cafe coffee day through paytm (successful from my end) but due to some glitch in their system the guy said to pay again. He stated my money would be refunded in 24-48 hours but it has been more than 8 days. I have attached the screenshot of the transaction. Please check on priority and do the needful.
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Cafe Coffee Day customer support has been notified about the posted complaint.
Sep 17, 2021
Updated by Dimple Mohanty
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    Cafe Coffee Day Phone
    +91 80 4001 2345 (Head Office)
    Cafe Coffee Day Address
    #23/2, Vittal Mallya Road, Bangalore North, Karnataka, India - 560001
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