Cafe Coffee Day — pure arabica capsules subscription order placed dated[protected]

Address:Coffee Day Global Limited #23/2, Vittal Mallya Road Bangalore, Karnataka 560001, India, 560001

Respected sir/madam
I placed an order dated[protected] on https://shop.cafecoffeeday.com. my order number is ccd[protected]. This order was placed on subscription basis for 3months (2 packets of pure arabica capsules every month) & it was showing that product is in stock. I have paid an amount of 998. But today is[protected], there is no update regarding this order. I called customer care in the month of august, they told me that its out of stock right now and its expected to refill in the first week of september & shall be delivered after that. Kindly register my complaint & do some needful action regarding this.

Thank you
Manish arora
[protected]@gmail.com
[protected]
+3 photos
Was this information helpful?
No (0)
Yes (0)
Cafe Coffee Day customer support has been notified about the posted complaint.
Verified Support
Sep 12, 2019
Cafe Coffee Day Customer Care's response
Hi,

We are here for you. Request you to mail at [protected]@cafecoffeeday.com along with contact details for our team to assist you further.

Regards,
Team Cafe Coffee Day
Sep 12, 2019
Updated by Mr.delhi
I have got a call from cafe coffe day team, he told me that there is some production related issue & it’s expected to refill by[protected] & after that i’ll get my 1st month shipment. I’ll let you know after receipt of the product.

Thank you for helping me.
Best regards
Manish arora
[protected]
Sep 21, 2019
Updated by Mr.delhi
Hello sir/madam
I Didn’t get it yet.
Kindly help me out as this orion coffee machine is totally waste without the capsules.

Best regards
Manish arora
[protected]
Sep 23, 2019
Updated by Mr.delhi
Hello sir/madam
Cafe coffee day team is not responding.
Please do needful.

Best regards
Manish arora
Sep 23, 2019
Updated by Mr.delhi
The email provided is also Invalid
“[protected]@cafecoffeeday.com”
Sep 29, 2019
Updated by Mr.delhi
No response received yet.
Complaint comments 

Comments

I have got a call from cafe coffe day team, he told me that there is some production related issue & it’s expected to refill by[protected] & after that i’ll get my 1st month shipment. I’ll let you know after receipt of the product.

Thank you for helping me.
Best regards
Manish arora
[protected]
No response from ccd team.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Cafe Coffee Day
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    74%
    Complaints
    735
    Pending
    0
    Resolved
    538
    Cafe Coffee Day Phone
    +91 80 4001 2345 (Head Office)
    Cafe Coffee Day Address
    #23/2, Vittal Mallya Road, Bangalore North, Karnataka, India - 560001
    View all Cafe Coffee Day contact information