[Resolved] Cafe Coffee Day — staff behaviour and absence of bill | |||
Extremely shocked and disgusted by the behaviour displayed by your counter attendants at the fc road pune branch. Went with my father on december 2nd. The total exclusive of taxes for a latte and frappe worked to ₹262. I was charged ₹363. On asking for a bill, it wasn’t given claiming that the printer was not working and it will be given in a while. Also, the regular latte wasn’t available and i was forced into purchasing the larger and more expensive king latte (A quantity i certainly didn’t require) service took forever, and after we were done, the cashier still refused to hand the bill saying he will give it the next time. I want either a refund, my bill, complimentary ccd credit or all of the above, else i am not hesitant from sharing this terribly unpleasant experience with my friends, family and social media. Was this information helpful? | |||
Jan 12, 2018 Complaint marked as Resolved Cafe Coffee Day customer support has been notified about the posted complaint. Verified Support Dec 12, 2017 Cafe Coffee Day Customer Care's response Hi, Please send us your contact details and what is a suitable time to give you a call at [protected]@cafecoffeeday.com. So that we can try reaching you and get the issue resolve. Regards, Team Cafe Coffee Day | |||
2 Comments | |||
Comments
Your outlet on the 5th floor ICU waiting room at KDAH is found unmanned starting 7.10 AM in 8th Dec 2017 till at least 7.30 AM. LEFT after bitter taste of NO COFFEE.
Reply
Thudiyalur Coimbatore ccd.. rude behavior.. not loud to the customer..most of the items are not available.. didn't give me the bill.. totally unethical
74%
Complaints
735
Pending
0
Resolved
538
+91 80 4001 2345 (Head Office)
#23/2, Vittal Mallya Road, Bangalore North, Karnataka, India - 560001
View all Cafe Coffee Day contact information