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[Resolved]  Cafe Coffee Day — Transaction Issue

Hi,

I had made a transaction of Rs 100 with order Id: 11300206800010343270120171438 at CCD today which was debited from Freecharge Account but did not received at the CCD vendor end so, the order was not complete but at the same time i got 75rs Cashback from freecharge. And as the order was not complete which was claimed by CCD vendor i again made a transcation of 75Rs(order id :11300206800010343270120171452) from freecharge account.

So, kindly check the issue for the same as i have paid 175Rs in total for 100Rs eatable item.

Thanks,
Nikita Mishra
[protected]
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Complaint marked as Resolved Feb 28, 2017

Complaint Status


[Jan 27, 2017] Cafe Coffee Day customer support has been notified about the posted complaint.
Verified Support
Cafe Coffee Day Customer Care's response Jan 28, 2017
Hi

Please send us your details and what is a suitable time to give you at [protected]@cafecoffeeday.com.

So that we can try reaching you and get the issue resolve.

Regards,
Team Cafe Coffee Day
Complaint comments  2 CommentsShareTweet

Comments

Sir...
My order no.19020
Date.10/02/2017
Time 22:41:33
Table no.1202
Representatives name. JAY
CAFE COFFEE DAY GLOBAL LIMITED JAMNAGAR

In coffee cafe day shop payment method by card and through online acceptance refuce by your representative at your shop.

Dear concern,

this is inform you that, i want to get my transaction details. kindly give a passbook & name printed cheque book.

Thanks & Regards,
Nithyashree.MS

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    Customer satisfaction rating
    81%
    Complaints
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    Pending
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    Resolved
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    Cafe Coffee Day Phone
    +91 80 4001 2345 (Head Office)
    Cafe Coffee Day Address
    #23/2, Vittal Mallya Road, Bangalore North, Karnataka, India - 560001
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