[Resolved]  Cafe Coffee Day — unethical behavior

Address:Nagpur, Maharashtra, 440110

This is likely the worst cafe i’ve ever been to, was sitting & working politely with my 4 coworkers, two o[censored]s ordered coffee & the others didn’t want to. The store manager ‘rahul’ comes up & informs that we can’t sit in the cafe till each & everyone of the group places an order and then asks us to leave the cafe.

Never heard of a cafe, restaurant or even bar where it is necessary for each & every person of the same group to place an order.

Most of all the place wasn’t even busy, with lots of tables empty. With this kind of attitude of the employees those tables will remain empty.

Pathetic & extremely rude.

Have been a regular patron of ccd with monthly personal spends at ccd of about rs. 6-7k, but after this senseless incident i don't think i'm ever gonna visit or recommend a ccd to anyone. I can understand bad food/coffee once in a while but this kind of attitude towards patrons is unacceptable.

Incident date & time: 14/12/18, 7:00 pm - 8:00 pm
Ccd location: adisun square, bajaj nagar near vnit, shraddhan peth, bajaj nagar, nagpur, maharashtra 440110
Possible solution: hire and train better store employees/baristas; improve in-store service & employee attitude towards customers. (Personally i feel this store needs new employees/baristas, but that is your call to make)
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Jan 21, 2019
Complaint marked as Resolved 
Cafe Coffee Day customer support has been notified about the posted complaint.
Verified Support
Dec 17, 2018
Cafe Coffee Day Customer Care's response
Hi,

Please send us your contact details and what is a suitable time to give you a call at [protected]@cafecoffeeday.com.

So that we can try reaching you and get the issue resolved.

Regards,
Team Cafe Coffee Day
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