Cafe Coffee Day — worst online service ever seen

 
2 Reviews
 mayur29 on Jan 2, 2018
Still not able to get my order delivery, order placed sixteen december 2017,
How much worse service you are planning to give, too bad experience will never suggest ccd to anyone

Called on 22 dec got reply, your order will be placed on 23 dec.
On 30dec got reply - it will be placed on mon
On mon 1jan called got reply - within 24hrs?

How many 24 hrs you needed very worst service.

Complaint Status


[Jan 02, 2018] Cafe Coffee Day customer support has been notified about the posted complaint.
Cafe Coffee Day Customer Care's response, Jan 02, 2018
Hi,

Please send us your contact details, cafe visited and what is a suitable time to give you a call at customercare@cafecoffeeday.com.

So that we can try reaching you and get the issue resolve.

Regards,
Team Cafe Coffee Day
Updated by mayur29, Jan 06, 2018
still ? I got reply from CCD after so many follow up that we don't have items in stock for which you placed order.
and your voucher will be effective again in 2 3 working days you will receive mail for this
till time they have not done anything with voucher or not cancelled order.
what CCD things ? guys stay away from CCD and do not buy any there product they don't need customer aany kind corporate customer or regular customer, this is worst service ever i faced till time!!!
Complaint comments  1 Comment     Updated: Share0Tweet0Share0

Comments

The place was extremely hot with no ac and to add on there were no take away cups as well . A very pathetic experience at this place. cafe coffee day @ inorbit mall hyderabad, telengana.

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    Customer satisfaction rating
    61%
    Complaints
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    Resolved
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    phone
    +91 80 4001 2345 (Head Office)
    location
    #23/2, Vittal Mallya Road, Bangalore North, Karnataka, India - 560001
    Cafe Coffee Day - worst online service ever seen
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