[Resolved]  Cai Industries Pvt.ltd — zero hospitality and response ! Poor response customer and illtreating

I VE been servicing In cai fiat for last 2 services I VE found zero response to customer by to showroom representatives ! I feel very bad about their response to us ! They dont care to inform in completion of the cars services I rang up them 5-6 times find no response and finnaly found that my car has been ready before a day ! And more over they took minimum 30mins-1hour to attend my car and for the filling of job card ! I contacted the service manager ! He called the staffs 2-3times for Making Them respond to me ! But it was of no use ! They don't mind me even after asking them number of times ! I'm being ill treated ! And inow im waiting from 2pm to take delivery of my car after service now the time is 3.45 and still there is no response from them ! All three times i services here this is the case ! And I'm sure if this continues i ll surely file a complain in court or to fiat india !
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Aug 14, 2020
Complaint marked as Resolved 
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Sir
I am a owner Scorpio car. KL-55-J-9292.
Yesterday i am serviced in cai industries Coimbatore. But yet my problem is not solved.
Please talk to the service center and inform to me the reason.
I am waiting for ur reply..

Thanks

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    Cai Industries / CaiPlanet.in Phone
    +91 97 8775 9915 (Coimbatore)
    +91 97 8774 7827 (Pollachi)
    +91 97 8773 0407 (Erode)
    Cai Industries / CaiPlanet.in Address
    No: 1547 A, Avanashi Road, Peelamedu, Coimbatore, Tamil Nadu, India - 641004
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