Calcutta Electric Supply Corporation [CESC] — abnormally high electricity bill for october 2018

Address:Kolkata, West Bengal, 700097
Website:www.cesc.co.in

Sir my name is papia biswas (Physically handicapped widow woman of 70 years), owner of a flat (Under lock and key) at aa-1/5, deshbandhunagar, 4th. Floor (Lp - 77/7/4/1/0), baguiati, kolkata : 700059. My consumer no : [protected]. Kindly note that i got posession of the flat during the month of september 2018 and from that date the flat is under lock and key as i am permanently residing at ba :118, salt lake, kolkata : 700064 since last 25 years. Although the flat is under lock and key, i received an abnormally high bill for october 2018 amounting rs 1784.68 and i also received the notice of disconnection from your office if not paid by 01.12.2018.
Sir i pray to recheck my reading amount and reduce the bill as i am ubale to pay the amount.
Thanking you in anticipation.
With regards,
Mrs papia biswas (Cell : [protected])
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Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
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Paid to cesc rs. 180/- on 1st December, 2018 through Google pay. The transaction was successful and amount debited from bank, but it is not showing in my cesc account till date.

My Consumer ID [protected]. I find in my October's bill 228 unit has been charged, which is irrational because in the month of October, my house was under lock-and-key for 5 days (15th to 19th ) . Thus the meter reading is irrelevant.
Ria Ghosh's reply, Nov 27, 2018
My customer ID 19000012288. In the month of October my meter reading denotes 228 units, which has no parity with my previously reading. Moreover in the month my house was closed, as I was not there for 5 days. Thus the bill is irritional.

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    Calcutta Electric Supply Corporation [CESC] Phone
    +91 22 2225 9157
    +91 22 2560 4049
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    CESC House, Chowringhee Square, Kolkata, West Bengal, India - 700001
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