Calcutta Electric Supply Corporation [CESC]

[Resolved] Calcutta Electric Supply Corporation [CESC] — Bill payment done money deducted but receipt not given

duely.r

from Kolkata, West Bengal

Address:	Kolkata, West Bengal, 700051
Website:	www.cesc.co.in

I tried to pay my electric bill and paid 670 INR for December bill. This time also money was deducted and payment from my SBI account was shown successful. But then browser showed some error. I again checked but found that receipt of payment is not given in cesc website. It again gives the option to pay bill instead of receipt when I entered my consumer Id. Details of transaction:
SBI Branch: Indian Institute of Science
Reference no. IG0BGPBCD0
BILL_CESC_REF ESBI[protected]
Time 07-Jan-2016 12:39 IST
Consumer Id: [protected]
Consumer No [protected]
Kindly give me receipt of payment and update system such that it shows payment done or return my money.

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Feb 8, 2016

Complaint marked as Resolved

they gave the bill in website link which I was able to see in pdf format. It is ok. This information is obtained when I choose to pay for another time in Jan I got PDF for receipt.

Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.