Calcutta Electric Supply Corporation [CESC] — cese claimed excess service charge for connection

Address:700059

Respected Sir/Madam,
As per CESC Office mail ref. No. 05/15517/19 dated 01/08/2019. Inspection has been conducted for new connection. After inspection CESC forwarded a bill vide no.05/15517/19/5/1 dated 06.08.2019 in the name of Thakur Pada Sarkar, Applicant for security deposit Rs.8370/- and service charge Rs.21, 398/- and directed to paid total amount rs.29, 768/-. The above building for new connection to nearest lamp post distance is 05 feet and adjacent of the building where already CESC connection are available and connected their connection within 5 feet distance from the road/Lamp post. The applicant is not able to deposit the huge amount as forwarded by CESC which is totally illegal as per CESC norms and violation of rules. After repeated request through Mail/telephone/personal appearance, till date no action has been taken by the CESC nor received any call from CESC office regarding re-inspection or amendment of bill. In view of the above for collection of authorized amount from the customer and trying to collect extra amount from the new consumer, violation of CESC Norms, we do not have any alternative way as Consumer. In view of the above, With consent of my relative Thakur Pada Sarkar this complaint has been lodged. It is requested for appropriate action in this regard.
Thanking you,
tel No. [protected]
[protected]
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    Calcutta Electric Supply Corporation [CESC] Phone
    +91 22 2225 9157
    +91 22 2560 4049
    +91 22 2225 9156
    Calcutta Electric Supply Corporation [CESC] Address
    CESC House, Chowringhee Square, Kolkata, West Bengal, India - 700001
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