Calcutta Electric Supply Corporation [CESC] — Disconnection of line yet pending

Address:

Hooghly, West Bengal, 712248

To
Mr. Amitava Shome
GM. Customer Relation
Cesc House
Kolkata

Dear Sir
Regret to inform you that my tenant Mr. Mintu Banik Consumer no [protected] meter no 5198330 of holding no 8/1/A R.B.C Road, Rishra. He was applied for surrender of electricity on dated 14.09.2016 ( received application form attach along with). No action has taken aver in a month. Then I was given written complain and meet with Ms Subhra Chatterjee at Howrah office ( Complain letter and token no attach with). Ms Chatterjee introduce with me to Mr Sil ( Bara Babu) then I came to know that some one given objection while disconnection of line. I strongly oppose that if me and my tenant have on objection how and why unknown people objection this?. As per Mr. Sil instruction I was given my mobile no, he assured me before going to disconnect line his person will call me and I will be there to handle any objection.

Week pass over no body call me I call Ms Chatterjee more then 30 times in course of time ( If required I Will show my mobile bill). She always assured me that its will take some time. If I asked her to speak with bara babu eighter he was out of station or not in chair.
I am surprise how long I wait for disconnection thought I lost my valuable time and money.
Now I request you please take an immediate action to disconnect the line.My new tenant already applied for a new connection. Both o[censored]s feeling trouble to do the same until existing meter disconnection.


I am looking forward to your quick action
Further Sir I want to meet with you tommorrow with all document
Please feel free call further any quires

Thanking you

Sincerely

Sarvodaya Sharma

Ph: [protected]

Assistant Manager Service

Mayfair Group