Calcutta Electric Supply Corporation [CESC]

[Resolved] Calcutta Electric Supply Corporation [CESC] — double payment of my electricity bill of rs. 2460.00

śaroj adhikari

from Kolkata, West Bengal

Address:

Kolkata, West Bengal

On 16.02.2018 while i tried to pay my electricity bill of rs. 2480.00 i got a message from my bank that a/c debited by rs. 2460.00 from pos-cesc. Since i did not get confirmation as to 'successful transaction ', i again tried to make payment of the same. But this time also debited my a/c from pos-cesc. So my a/c debited doubly one at 11.36 am and the other at 12.06 pm. I now request you to reverse my a/c by crediting rs. 2460.00 at the earliest.

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Feb 23, 2018

Complaint marked as Resolved

On16.02.18 I tried to pay my electricity bill of Rs 2480.00 thro Card (Paytm) and my a/c debited of Rs. 2460.00 from POS-CESC. But payment confirmation not received. I tried again to pay the same. This time also debited my a/c of the same amount and payment confirmation recd. So double payment made thereof. I request to refund back one payment of Rs. 2460.00 thro Card (paytm) at the earliest.

Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.

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Comments

Roshan9110

from Chennai, Tamil Nadu

Dear Madam/Sir

I want to change my email id of the CESC how to Update my mail new email id
any online process have to change ?

Thanks and Regards
Roshan Raj
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