Calcutta Electric Supply Corporation [CESC] — frequent damage of meter and our suffering for inflated bill

Address:

Hooghly, West Bengal, 712124

Customer id : [protected]
Refer your e-mail dated 26/09/2017 and have to advise that part of the bill for june '17 of rs.170/= have been paid. I don't know whether it has reduced from the current bill or not.
1.in this regard, i have already informed you to send your representative to check the meter box since your man, who was sent to replace the meter, had pointed out the dampness in the lower part of the meter box due to leakage of rain water through your connecting pole.in fact it is not our fault as we don't have access in your meter box. This is your absolute property. This may be one of the reason for frequent damage of the meter and our sufferings of payment of inflated bill.
2. I also lodge a serious complaint against your courier service, who use to deliver the monthly bills door to door, f or collecting money in the name of puja bonus. I hope you may admit that it is against your normal terms and conditions on the basis of which they were entrusted for this job.