Calcutta Electric Supply Corporation [CESC]

Calcutta Electric Supply Corporation [CESC] — High bill

avhijoe

Address:	700048
Website:	www.cesc.co.in

My last electricity bill sent by cesc has raised to 10 times of my consumption. My normal consumption are between rs. 1000 inr to 1300 inr & the bill sent by cesc for the month of may 2016 is around 6400 inr. Tallying my last 3 years consumption, it was well between the same range. So, i filed a complaint with them & docket number was given to me, upon which they had called me asking me that whether any new electrical appliances was installed or there was any ceremony in the last month, if no they had asked me to get an electrician & check my home connections. I than told them that it has been 6 months that i had any ceremonial functions at my home & there was no new appliance that was fitted in the past 3 months or what so ever. I even had an electrician checked all my house connections, sparing the time & money from my own pocket. But now since than i'm trying to get a positive feedback from them, but there is no help at all. The due date for the payment is coming near & if not paid there will penalty & may lead to disconnection. My request to you, if you please kindly look in to the situation. I will be grateful to you.

Thanking you,
Anil mondal
[protected]@gmail.com
Consumer no:-[protected]
Docket no: 31641055, 31614570

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Comments

avhijoe

Only after posting a complaint CESC had sent their Engineers to check my meter, there was a problem detected, but they did not bother explaining us what was the problem on the 22nd June & I was asked not to pay the present disputed bill which had a due date on the 24th June 2016 & was also told that they would be giving their reports after which I would be contacted by the respective department in the next 24 hours & would let me know whether they is revised bill or not . But as of today nobody has contacted me either. I tried calling & even emailing but there is no response whatsoever. I fear that I will be charged penalty as this disputed bill has not been paid within the due date. We would really appreciate your help.