Calcutta Electric Supply Corporation [CESC] — high bill charges

Address:700014

Dear sir/madam l,
My february 2019 bill says i have used 357 units. According to cesc calculator the amount should be around rs 3018. However the bill amount is rs 5830. I have paid jan 2019 month's bill. The payment status of last month's bill shows paid. There is no reason that i can find, for an increased bill amount, except for a mistake. I have attached some photos to explain the mistake better
+2 photos
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Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
Mar 22, 2019
Updated by Bhawana Badlani
First image is wrong. Please refer this

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My email ID sd per the CESC Database is [protected]@vsnl.net which is going to be deactivated and discontinued shortly. I want to replace this email ID with a new on which is: ca.[protected]@gmail.com in the CESC Database. Please, advise how to do it. I do not find any option to do it online.

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    Calcutta Electric Supply Corporation [CESC] Phone
    +91 22 2225 9157
    +91 22 2560 4049
    +91 22 2225 9156
    Calcutta Electric Supply Corporation [CESC] Address
    CESC House, Chowringhee Square, Kolkata, West Bengal, India - 700001
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