Calcutta Electric Supply Corporation [CESC] — Inflated bill

Address:Kolkata, West Bengal, 700034

Customer id[protected]/consumer no. [protected] - bill shows meter reading 19864 since december 2016. When physically cross checked with meter the figure was much below. Subsequent bills of jan, feb, march was for zero unit. But the bill for april shows an "average" consumption of 371 units. Reading was taken for the month of jan, feb and march was in front of myself and it appears cesc was doing the the adjustment for the excess units already billed with zero units in jan, feb, and march. From where the average figure 371units came from? It is tenanted accommodation, now owned by me. My house was vacant for many months now. April average is a penalty on me for owning this portion of the building. Kindly make arrangement to refund the payment or adjust it in future. My meter reading and meter reading in bill had a mismatch for last five month. Which may please be looked into.
Was this information helpful?
No (0)
Yes (0)
Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Calcutta Electric Supply Corporation [CESC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    24%
    Complaints
    2256
    Pending
    0
    Resolved
    526
    Calcutta Electric Supply Corporation [CESC] Phone
    +91 22 2225 9157
    +91 22 2560 4049
    +91 22 2225 9156
    Calcutta Electric Supply Corporation [CESC] Address
    CESC House, Chowringhee Square, Kolkata, West Bengal, India - 700001
    View all Calcutta Electric Supply Corporation [CESC] contact information