Calcutta Electric Supply Corporation [CESC] — Inflated bills made by CESC - Meter running faster than before

Address:Chowringhee Square Kolkata – 700001 Phone: 22256040-49 Email: [email protected] Corporate Identity Number: L31901WB1978PLC031411

Since the last few months starting June 2020 till date we have been observing exorbitant bills made by CESC. During the month of June due to the prevailing lock-down from Feb till May, the physical meter readings could not be taken.
Hence in lie of this a consolidated bill for months March-April_May and June was send to us amounting to a huge sum of Rs.5540.
Since there was lot of hue and cry by most customers in Kolkata on such exorbitant and inflated bills made by CESC, they decided to keep certain amount on abeyance and make adjustments accordingly.
A revised bill was generated for June 2020. During the later months starting July-Sep we have been observing huge bills amounting to sums of[protected] every month being send to us. In one of the days of July the electric personnel from CESC had come to our house and used a certain device to calibrate the digital meter readings and reset the same.
It seems quite likely that they did this with clear instructions from CESC to recover the amount kept in abeyance via unscrupulous methods by tampering with the digital meter.
I have been keeping a closed watch on the energy meter for some days. And i have observed that in gaps of two hours or so the meter readings are going by by atleast 1-2 readings which seems highly unlikely given our day to day usage. I honestly feel that the meter has been tampered with the intention of showing it as being calibrated but in essence they have reset the statistics in such fashion that the meter runs faster than before and the readings keep increasing at abnormal rates.
Moreover we have limited the usage of heavy appliances in our home. Even then we are getting hefty bills every month.
This clearly shows the malevolent intentions of CESC to cheat domestic customers of their hard earned money and making the most of this Covid-19 pandemic as most agencies are seeing engaging in fraudulent business practices.
I want this matter to be given serious consideration and accorded high priority and dealt with appropriate punitive measures to stop such nuisance.
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Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
Nov 13, 2020
Updated by lawrence@123x
Customer id: [protected], Consumer no: [protected]
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    Calcutta Electric Supply Corporation [CESC] Phone
    +91 22 2225 9157
    +91 22 2560 4049
    +91 22 2225 9156
    Calcutta Electric Supply Corporation [CESC] Address
    CESC House, Chowringhee Square, Kolkata, West Bengal, India - 700001
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