[Resolved]  Calcutta Electric Supply Corporation [CESC] — no power supply since the past 124 hours and counting...

Address:

P-18 Taratolla Road- Kolkata 700 088. CESC House Chowringhee Square, Kolkata 700001

I write on behalf of my mother, residing in 8/5 mominpore road, kolkata 700023 with customer id: [[protected]]. It has been 124 hours since 22 may that the power supply at her residence has been disrupted. Numerous calls and emails to helplines haven't been of any help. It should be noted, all the flats and houses without power there, inhabit elderly residents, and living in isolation in any case due to the covid situation. Living without electricity, and as a result - no water, no food (Food in the fridge have gone stale), no phone contact, for consecutively more than 124 hours amidst social isolation is an enormously traumatising condition. Due to the pandemic, families are separated and cannot help with their presence. It is a similarly worrying situation for my family as well.in a desperate effort to help my mother i write this, hoping that cesc will finally take notice of this ordeal and will restore the electricity. I would also compliment the cesc workers for their work under the extraordinary amphan situation. I trust that the same effort will be taken to restore the power supply at my mother's residence just like it is being done for the other parts of the city. Thanks.